Privacy Policy

Latest update: August 24, 2024

Welcome to Direct Paramed Mobile Health Solutions. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when using the Direct Paramed Mobile Health Solutions application and details your privacy rights and how the law protects you as an authorized user.

Please read this policy carefully to understand our views and practices regarding your personal data and how we treat your personal data. 

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

· Email address

· First name and last name

· Phone number

· Address, State, Province, ZIP/Postal code, City

We use Cookies and similar tracking technologies to track the activity and track information and to improve and analyze Our Service. Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You have the option of disabling all Cookies or opt to customize Cookie preferences. 

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:

· Necessary / Essential Cookies

Type: Session Cookies

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

· Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

· Functionality Cookies

Type: Persistent Cookies

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

· Tracking and Performance Cookies

Type: Persistent Cookies

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them. 

Direct Paramed Mobile Health Solutions may use Personal Data for the following purposes:

· To provide and maintain our mobile and/or web application, including monitoring the usage of our mobile and/or web application.

· To manage your account: to manage your registration as a user of mobile and/or web application. The Personal Data you provide can provide access to different functionalities of mobile and/or web applications that are available to you as an authorized user.

· For the performance of a contract: the development, compliance and undertaking of the purchase contract for the services you have purchased or of any other contract with Direct Paramed Mobile Health Solutions through the mobile and/or web application.

· To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, contracted services, including the security updates, when necessary or reasonable for their implementation.

· To provide you with news, special offers, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

· To manage your requests: To attend and manage your requests to Direct Paramed Mobile Health Solutions.

· For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

· For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

· With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.

· For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

· With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

· With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

· With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

· With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Direct Paramed Mobile Health Solutions will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Direct Paramed Mobile Health Solutions will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

If Direct Paramed Mobile Health Solutions is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, Direct Paramed Mobile Health Solutions may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Direct Paramed Mobile Health Solutions may disclose Your Personal Data in the good faith belief that such action is necessary to:

· Comply with a legal obligation

· Protect and defend the rights or property of Direct Paramed Mobile Health Solutions

· Prevent or investigate possible wrongdoing in connection with mobile and/or web application

· Protect the personal safety of Users of mobile and/or web application or the public

· Protect against legal liability

We use administrative, technical, physical security measures to help protect your personal information. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee the absolute security of your information.

Providers may have access to your Personal Data for the collection, storage, usage, processing and transfer of information about your activity on our service.

We may use third-party Service providers to monitor and analyze service usage.

We may use your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may provide paid products and/or services within the mobile and/or web application. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

We obtain the categories of personal information listed above from the following categories of sources:

· Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.

· Indirectly from You. For example, from observing Your activity on our Service.

· Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.

· From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide mobile and/or web application to You.

We may share Your personal information identified in the above categories with the following categories of third parties:

· Service Providers

· Payment processors

· Our affiliates

· Our business partners

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

We make updates to Our Privacy Policy periodically. You may be inclined to review this Privacy Policy for any recent changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, contact us by:

· Visiting this page on our website: https://directparamed.com/contact-us or;

· By sending us an email: team@directparamed.com